Helpdesk

General 29

• Can C-Pen be used by left-handed?
• Can C-Pen scan a computer screen
• Can I buy C-Pen all over the world?
• Can I return my C-Pen?
• Can I upgrade the pens?

View all 29

Tutorials 26

• How to scan
• Activate C-Pen as Input Method (MAC)
• C-Pen Connect & Connect Chrome extension
• Translation history
• Reading speed

View all 26

Troubleshooting 21

• CPen.sys prevents turning on Memory Integrity in Windows 11 Safety
• MAC OSX 12.x Monterey
• Exception error
• The pen only works when connected to power
• Download doesn't work

View all 21

Data sheets 1

• Product Data Sheets

C-Pen apps & software 8

• TS1 & C-Pen Core on Windows
• TS1 & C-Pen Core on MAC OSX
• Connect Desktop (Windows)
• Connect Desktop (MAC OSX)
• Connect Mobile (iOS)

View all 8

Guides 11

• ExamReader Quick Start Guide
• ReaderPen Guides
• Battery maintenance
• LingoPen quick start guide
• ReaderPen Secure quick start guide

View all 11

Firmware update 5

• ExamReader firmware update
• ReaderPen firmware update
• LingoPen firmware update
• ReaderPen Secure firmware update
• C-Pen Reader 2 firmware update

Release notes 1

• Connect Desktop/Mobile change log

Videos 1

• C-PEN video

Warranty, repair and shipments 4

• Warranty
• Service and repair
• What to know when shipping a C-Pen product
• Trace international post package

Sales 2

• Return policy
• Recommended prices

Other 0