Helpdesk

General 29

• Can C-Pen be used by left-handed?
• Can C-Pen scan a computer screen
• Can I buy C-Pen all over the world?
• Can I return my C-Pen?
• Can I upgrade the pens?

View all 29

Tutorials 26

• Installing .NET 3.5 & 4.8 on Windows
• How to scan
• Activate C-Pen as Input Method (MAC)
• C-Pen Connect & Connect Chrome extension
• Translation history

View all 26

Troubleshooting 22

• OCR is missing
• C-Pen Core crashes | unexpected error | object reference not set to an instance of an object
• CPen.sys prevents turning on Memory Integrity in Windows 11 Safety
• MAC OSX 12.x Monterey
• Exception error

View all 22

Data sheets 1

• Product Data Sheets

C-Pen apps & software 9

• TS1 & C-Pen Core on Windows
• TS1 & C-Pen Core on MAC OSX
• Connect Desktop (Windows)
• Connect Desktop (MAC OSX)
• Connect Mobile (iOS)

View all 9

Guides 12

• ExamReader Quick Start Guide
• ReaderPen Guides
• Battery maintenance
• LingoPen quick start guide
• ReaderPen Secure quick start guide

View all 12

Firmware update 7

• ExamReader firmware update
• ReaderPen firmware update
• LingoPen firmware update
• ReaderPen Secure firmware update
• C-Pen Reader 2 firmware update

View all 7

Release notes 4

• Connect Desktop/Mobile change log
• C-Pen Reader 2 - firmware release notes
• Exam Reader 2 release notes
• Secure Reader 2 release notes

Videos 1

• C-PEN video

Warranty, repair and shipments 4

• Warranty
• Service and repair
• What to know when shipping a C-Pen product
• Trace international post package

Sales 2

• Return policy
• Recommended prices

Other 0