Helpdesk

FAQ 1

• Does C-Pen work with iOS (iPad & iPhone)?

Tutorials 10

• Play music with ReaderPen
• Enable Input Method
• How to open apps from unidentified developers
• How to scan
• Activate C-Pen as Input Method (MAC)

See all 10 articles

Troubleshooting 22

• Clean C-Pen Core user/settings files (Windows)
• C-Pen Core crashes | unexpected error | object reference not set to an instance of an object
• Can't load dll
• When installing C-Pen Core I am told that .Net 3.5 is required. What is .Net?
• Enable Microsoft Installer logging & Verbose logging in Windows XP | 7 | 8

See all 22 articles

Firmware upgrades 0

Download & install 4

• Connect Mobile (Android)
• Connect Mobile (iOS)
• Connect Desktop (MAC)
• Connect Desktop (Windows)

Videos & guides 5

• TS1 video playlist
• ReaderPen Secure video playlist
• C-Pen Connect video playlist
• C-Pen 20 / 3.0 / 3.5 / TS1 User Guide for MAC
• C-Pen TS1 User Guide

Other 2

• Prepare for C-PEN remote support
• Battery maintenance