General

Can C-Pen be used by left-handed?
A big YES.  Some models require them to be specifically set for left or right hand use while other models support left and right hand use without any setti...
Tue, 15 Mar, 2022 at 3:34 PM
Can C-Pen scan a computer screen
C-PEN products are designed to scan text printed on physical objects - usually paper.  It's ability to scan and recognise the text relates to print qu...
Tue, 15 Mar, 2022 at 2:50 PM
Can I buy C-Pen all over the world?
Short answer is YES. There is not a reseller in each country but there are resellers that sells to any country.
Tue, 15 Mar, 2022 at 3:56 PM
Can I return my C-Pen?
Return policy is based on domestic/local regulation. Make sure to check return policy of your reseller prior to making any purchase.
Tue, 15 Mar, 2022 at 3:30 PM
Can I upgrade the pens?
Yes, all C-Pen models are possible to upgrade in one way or another. Check the Software section for more details.
Tue, 15 Mar, 2022 at 3:07 PM
Do you offer free trials?
See Loan or trial a C-Pen.
Tue, 15 Mar, 2022 at 3:33 PM
Do you offer online guides?
Yes we do. Please check our Guides and our Youtube channel. For further assistance, please contact our free Helpdesk and ask your questions.
Tue, 15 Mar, 2022 at 3:27 PM
How do C-Pen products compare?
Below is a brief comparison - for details please visit our products page. Please be aware that functionality of models that requires a connection to a host ...
Tue, 15 Mar, 2022 at 3:39 PM
How do I change between left and right hand?
All C-Pen models support both left and right hand use. Connect and TS1 (G2) is designed to be used with both left and right hand without the need to change ...
Tue, 15 Mar, 2022 at 3:11 PM
How do I change language back to English?
If the menu language by mistake has been altered, this is how to change it back: Make sure the pen is powered on and shows [any] information. Press BACK/...
Tue, 24 May, 2022 at 10:12 AM