Troubleshooting (23)

Various ways to troubleshoot and identify root cause of a problem.

Display freeze

Modified on Tue, 4 Feb at 9:03 AM
OCR is missing

Modified on Tue, 25 Jun, 2024 at 10:07 AM
C-Pen Core crashes | unexpected error | object reference not set to an instance of an object

Modified on Thu, 25 Jan, 2024 at 3:29 PM
CPen.sys prevents turning on Memory Integrity in Windows 11 Safety

Modified on Thu, 15 Sep, 2022 at 8:36 AM
MAC OSX 12.x Monterey

Modified on Mon, 30 May, 2022 at 11:33 AM
Exception error

Modified on Tue, 26 Apr, 2022 at 2:16 PM
The pen only works when connected to power

Modified on Mon, 1 Nov, 2021 at 9:36 AM
Download doesn't work

Modified on Tue, 15 Mar, 2022 at 2:52 PM
Retrieve scan debug image on MAC

Modified on Thu, 3 Feb, 2022 at 3:48 PM
App can’t be opened because Apple can’t check it for malicious software

Modified on Mon, 10 Jan, 2022 at 2:07 PM