TS1 product page: https://cpen.com/product/ts1-g2/

C-Pen Core (info): https://cpen.com/software/c-pen-core-windows/

Compatibility: Windows 10/11 (x64)

C-Pen Core download url: https://cpenfiles.blob.core.windows.net/cpenfiles/CPenCore_Install_3.2.9.2.exe


  1. Disconnect TS1 from the computer.
  2. Download and run the new installer.
  3. Reboot the computer and connect TS1.


Windows privacy settings may prevent the C-Pen Core software from accessing TS1. Check below video for recommendation on this and other potential reasons the TS1 may not work properly.