Retrieve scan debug image on MAC

Modified on Thu, 3 Feb, 2022 at 3:48 PM

Applies to TS1 & C-Pen Core 


Locate file

After a failed scan:

  1. Start Finder
  2. Go to Home folder
  3. Browse to ~/Library/Application Support/CPen/ 
  4. Here is a file called LastOCRImage.bmp
  5. Send this file to [email protected]


How to find the Application Support folder




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