Various tutorials

How to check connected USB devices in MAC OSX
Please check this article: how to check USB connected devices in MAC OSX
Fri, 21 May, 2021 at 7:54 AM
How to retrieve debug files
Go to C:\Users\[your-user-name]\AppData\Roaming\ Find subfolder C Technologies or Virrata AB (subject to C-Pen Core version) Copy the files and folder...
Thu, 20 May, 2021 at 11:36 AM
How to show hidden files and folders
Follow steps in this article to make hidden files and folders visible.
Thu, 20 May, 2021 at 11:19 AM
Retrieve TS1/C-Pen Core debug image (Windows)
Locate file After a failed scan: Open File Manager. Go to your Home folder  Navigate to ..\AppData\Roaming\Virrata AB\CPenCoreApp Copy the btmp.bmp...
Tue, 23 Feb, 2021 at 8:43 AM
Clean C-Pen Core user/settings files (Windows)
If C-Pen Core fails to start properly, it may be solved by erasing C-Pen Core settings files. Make sure C-Pen Core is NOT running.  Open File Manager ...
Thu, 20 May, 2021 at 11:21 AM
Enable Microsoft Installer logging & Verbose logging in Windows XP | 7 | 8
Windows 7 | 8: To enable and collect the Windows 7/8 Installer logs, download Microsoft Fix it 20095 and run it. This Fix it is for Windows 8 and Windows...
Mon, 1 Dec, 2014 at 2:10 PM
Make a clean re-install of C-Pen Core
Windows Unplug/disconnect the C-Pen. Uninstall C-Pen Core (Windows standard routines). Manually remove program files. Go to C-Pen Core install location...
Thu, 20 May, 2021 at 11:28 AM
The pen does not power up
It is recommended... To charge the C-Pen  1 hour before first use. To charge it on regular basis if it is not used for a longer period of tine. See Batte...
Wed, 10 Nov, 2021 at 3:49 PM
Exam Lock
To enable use of ReaderPen in tests, it is possible to “lock down” some all but Texter Reader or Text Reader + Dictionary function. Doing this disables t...
Fri, 22 Oct, 2021 at 11:18 AM
Prepare for C-PEN remote support
If other options fail, we have the possibility to support through remote access to your computer. Quick intro If agreed with C-Pen Support, download a...
Mon, 22 Feb, 2021 at 7:34 PM