How to retrieve debug files : Helpdesk

How to retrieve debug files Print

Modified on: Thu, 20 May, 2021 at 11:36 AM

Go to C:\Users\[your-user-name]\AppData\Roaming\
Find subfolder C Technologies or Virrata AB (subject to C-Pen Core version)
Copy the files and folders and send to support@cpen.com

Note that AppData is a hidden folder and you may need to make it visible. To find out how, read this article.

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