How to retrieve debug files

Modified on Thu, 20 May, 2021 at 11:36 AM

Go to C:\Users\[your-user-name]\AppData\Roaming\
Find subfolder C Technologies or Virrata AB (subject to C-Pen Core version)
Copy the files and folders and send to support@cpen.com

Note that AppData is a hidden folder and you may need to make it visible. To find out how, read this article.