Make a clean re-install of C-Pen Core

Windows

• Unplug/disconnect the C-Pen.
• Uninstall C-Pen Core (Windows standard routines).
• Manually remove program files. Go to C-Pen Core install location (std location is C:\Program Files (x86)) and delete folder named C Technologies and/or folder Virrata AB (folder is subject to C-Pen Core version).
• Manually remove data files.
  • Go to Windows User folder (std for English Windows is C:\Users\)
  • Click on your user name to enter user folder (C:\Users\[your-user-name]\)
  • Proceed to \..\AppData\Roaming (C:\Users\[your-user-name]\AppData\Roaming\)

AppData is a hidden folder. See this article how to make it visible.

• Delete the folder named C Technologies and/or Virrata AB (subject to C-Pen Core version).
• Finally go to \..\AppData\Local (C:\Users\[your-user-name]\AppData\Local\)
• Delete the folder named C Technologies (if existing)
• Reboot
• Re-install C-Pen Core.
• Reconnect the C-Pen