Troubleshooting

Various ways to troubleshoot and identify root cause of a problem.

TS1 and Windows 10 - Anniversary fix
While waiting for Microsoft to release a Windows 10 update to restore functionality for C-Pen TS1 we have below an intermediate solution.  Click on t...
Mon, 19 Sep, 2016 at 12:27 PM
C-Pen does not work
If the C-Pen 20/3.0/3.5 is connected to the PC before installing C-Pen Core it may cause Windows to load wrong drivers. To check and correct this: ...
Tue, 13 Oct, 2015 at 8:26 AM