It is important that the steps below are followed and that update compatibility is secured prior to making any update. AN UPGRADE CAN NOT BE REVERTED!
Click for firmware version history & Release notes
Before you upgrade
Make sure you have
- Your C-Pen Reader 2
- A micro-USB cable
- A computer (MAC, Windows or Linux)
Check
- Current ExamReader software version and internal memory
Go to Settings/System Information/Version and check Software version.
Go to Settings/System Information/Internal Storage and check Internal memory (4GB or 8GB).
Upgrade options
Each upgrade may take 5-20 minutes to complete.
In case upgrade fails - check our troubleshooting guide.
Current firmware version | Required version on pen | Upgrade |
---|---|---|
1.0.08 | 1.0.06 | Latest |
1.0.06 | any | Upgrade to 1.0.08 available |
1.0.04 | any | Upgrade to 1.0.06 available |
1.0.03 | 1.0.02 | Upgrade to 1.0.06 available |
1.0.02 | N/A | Upgrade to 1.0.06 available |
ReaderPen upgrades are incremental and it is required to walk through them all starting from the version currently installed.
Upgrade to 1.0.08
Upgrade from any version of Reader 2. NOTE - this is a large upgrade and may take 10-20 minutes to complete.
Download: 1.0.08 upgrade file
- Download and unzip the 1.0.08 upgrade file.
- Make sure your Reader 2 current version is 1.0.06.
- Power up Reader 2 and connect it by USB to your computer.
- When options Keyboard, U-disk, Charge show up, use nav keys to move arrow to point at U-disk and then press OK button. Reader 2 will now appear as a detachable disk on your computer.
- On your computer, locate your unzipped upgrade file on your computer and copy updatesys_1.0.08.009.BIN AND sysdict.BIN to your Reader 2.
- On your computer, eject Reader 2 disk from your computer and detach the USB cable.
- On Reader 2, navigate to Settings/System Settings/Software upgrade.
- Press OK button to select and use nav button to select YES and press OK button again.
Upgrade to 1.0.06
Upgrade from any version of Reader 2. NOTE - this is a large upgrade and may take 10-20 minutes to complete.
Download: 1.0.06-full upgrade file
- Download and unzip the 1.0.06 upgrade file.
- Power up Reader 2 and connect it by USB to your computer.
- When options Keyboard, U-disk, Charge show up, use nav keys to move arrow to point at U-disk and then press OK button. Reader 2 will now appear as a detachable disk on your computer.
- On your computer, locate your unzipped upgrade file on your computer and copy updatesys_1.0.06.001.BIN AND sysdict.BIN to your Reader 2.
- On your computer, eject Reader 2 disk from your computer and detach the USB cable.
- On Reader 2, navigate to Settings/System Settings/Software upgrade.
- Press OK button to select and use nav button to select YES and press OK button again.
Upgrade to 1.0.04
Upgrade from any version of Reader 2. NOTE - this is a large upgrade and may take 10-20 minutes to complete.
Download: 1.0.04-full upgrade file
- Download and unzip the 1.0.04 upgrade file.
- Power up Reader 2 and connect it by USB to your computer.
- When options Keyboard, U-disk, Charge show up, use nav keys to move arrow to point at U-disk and then press OK button. Reader 2 will now appear as a detachable disk on your computer.
- On your computer, locate your unzipped upgrade file on your computer and copy updatesys_1.0.04.012.BIN AND sysdict.BIN to your Reader 2.
- On your computer, eject Reader 2 disk from your computer and detach the USB cable.
- On Reader 2, navigate to Settings/System Settings/Software upgrade.
- Press OK button to select and use nav button to select YES and press OK button again.
Upgrade to 1.0.03
Current version MUST be 1.0.02
Download: 1.0.03 upgrade file
- Download and unzip the 1.0.03 upgrade file.
- Power up Reader 2 and connect it by USB to your computer.
- When options Keyboard, U-disk, Charge show up, use nav keys to move arrow to point at U-disk and then press OK button. Reader 2 will now appear as a detachable disk on your computer.
- On your computer, locate your unzipped upgrade file on your computer and copy updatesys_1.0.03.005.BIN AND sysdict.BIN to your Reader 2.
- On your computer, eject Reader 2 disk from your computer and detach the USB cable.
- On Reader 2, navigate to Settings/System Settings/Software upgrade.
- Press OK button to select and use nav button to select YES and press OK button again.