The C610x products are normally semi charged when shipped out but in case the ExamReader, ReaderPen or DictionaryPen doesn't power up properly:

  • Make sure the battery is charged (~½-1 hour connected to charger is sufficient). Retry to power up by pressing Power button.
  • If it still doesn't work then try these steps:
    1. Connect USB cable and allow charging to start. If battery charge symbols do not appear on the screen, then press and hold the Power button for 2-3 sec ("normal" power on).
    2. Press reset button on the back.
    3. If charge symbols appear press Power button to power up. 
    4. Otherwise press-and-hold Power button for >20s.
    5. Assuming battery level is proper, the USB cable can be detached.
    6. After this procedure the unit is supposed to start up as intended by “normal” long press on Power button.


Should this still take you nowhere, the battery may have been exposed to "over-discharge". This may occur if the C-Pen has been left unused/uncharged to a too long period of time. 


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